Privacy Policy

EVARYA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when it may be shared when you use the EVARYA mobile application and related services. 1. Information we collect We may collect: - Account details such as your name, phone number, and email address. - Profile and delivery information such as shipping address and saved preferences. - Order information such as purchased items, totals, order history, and receipt uploads. - Device and app information such as push notification tokens, app version, device identifiers, language preference, and basic diagnostics needed to keep the service working. 2. How we use your information We use your information to: - Create and manage your account. - Process orders, confirm payments, and arrange shipping. - Send important order lifecycle notifications, such as order placement, receipt review, confirmation, cancellation, and delivery-related updates. - Provide customer support, investigate problems, prevent abuse, and improve app performance. - Meet legal, accounting, fraud-prevention, and security obligations. 3. Push notifications If you allow notifications on your device, we may send service-related notifications about your account and orders. To deliver these messages, we store a device messaging token linked to your account until you log out, uninstall the app, or the token becomes inactive. 4. Payment receipts and verification When you upload a bank transfer receipt, we use it only to review and verify your payment for the related order. Authorized administrators may access receipt files and review notes as part of payment verification. 5. Sharing of information We do not sell your personal information. We may share limited information with service providers only when needed to operate the service, including: - Cloud hosting and infrastructure providers. - Firebase services for secure messaging and notification delivery. - Internal administrators and support staff who need access to manage orders, receipts, or customer service. - Legal authorities when disclosure is required by law or necessary to protect our rights and users. 6. Data retention We retain account, order, and receipt data for as long as needed to provide the service, maintain records, resolve disputes, and comply with legal obligations. We may delete or anonymize data when it is no longer required. 7. Your choices You can: - Review or update some of your profile information in the app. - Request a password reset if needed. - Disable push notifications from your device settings. - Contact us to request help with account data questions. 8. Security We use reasonable administrative and technical measures to protect your information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security. 9. Children's privacy EVARYA is not intended for children who are below the minimum digital consent age in their region, and we do not knowingly collect personal information from children through the app. 10. Changes to this policy We may update this Privacy Policy from time to time. The latest version published through our app or website will apply from its posted date. 11. Contact If you have questions about this Privacy Policy, please contact: support@evarya.app Last updated: April 2, 2026